The Cigna Group Reports Strong Second Quarter 2025 Results, Reaffirms 2025 Adjusted EPS Outlook
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Total revenues for the second quarter 2025 increased 11% to
$67.2 billion -
Shareholders' net income for the second quarter 2025 was
$1.5 billion , or$5.71 per share -
Adjusted income from operations1 for the second quarter 2025
was
$1.9 billion , or$7.20 per share -
Reaffirms 2025 outlook for adjusted income from operations1,2 of at least
$29.60 per share2
"Listening, adapting, and innovating to meet the evolving needs of our patients, customers, and clients enables us to deliver meaningful value," said
Shareholders' net income for second quarter 2025 was
The
A reconciliation of shareholders' net income to adjusted income from operations1 is provided on the following page and on Exhibit 1 of this earnings release.
CONSOLIDATED HIGHLIGHTS
The following table includes highlights of results and reconciliations of total revenues to adjusted revenues3 and shareholders' net income to adjusted income from operations1:
Consolidated Financial Results (dollars in millions): |
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Three Months Ended |
Six Months |
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|
2025 |
2024 |
2025 |
2025 |
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|
Total Revenues |
$ 67,178 |
$ 60,523 |
$ 65,502 |
$ 132,680 |
Net Investment Results from Equity Method Investments3 |
(44) |
(53) |
(50) |
(94) |
Adjusted Revenues3 |
$ 67,134 |
$ 60,470 |
$ 65,452 |
$ 132,586 |
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|
Consolidated Earnings, net of taxes |
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|
Shareholders' Net Income |
$ 1,532 |
$ 1,548 |
$ 1,323 |
$ 2,855 |
Net Investment (Gains)1 |
(103) |
(20) |
(48) |
(151) |
Amortization of Acquired Intangible Assets1 |
330 |
317 |
336 |
666 |
Special Items1 |
171 |
64 |
229 |
400 |
Adjusted Income from Operations1 |
$ 1,930 |
$ 1,909 |
$ 1,840 |
$ 3,770 |
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|
|
|
|
Shareholders' Net Income, per share |
$ 5.71 |
$ 5.45 |
$ 4.85 |
$ 10.55 |
Adjusted Income from Operations1, per share |
$ 7.20 |
$ 6.72 |
$ 6.74 |
$ 13.94 |
- Total revenues for second quarter 2025 increased 11% relative to second quarter 2024, primarily driven by
Evernorth Health Services and includes growth of existing client relationships and strong specialty pharmacy growth. - Adjusted income from operations1 for second quarter 2025 increased 1% relative to second quarter 2024, reflecting strong growth in
Evernorth Health Services and improvement in Corporate, partially offset by expected higher stop loss medical costs inCigna Healthcare . - The SG&A expense ratio4 and adjusted SG&A expense ratio4 were 5.1% and 4.9%, respectively, for second quarter 2025, compared to 6.1% and 6.0%, respectively, in second quarter 2024, reflecting business mix shift and strong revenue growth.
CUSTOMER RELATIONSHIPS
The following table summarizes The
Customer Relationships (in thousands):
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As of the Periods Ended |
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|
2025 |
2024 |
2025 |
2024 |
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|
Total Pharmacy Customers5 |
121,892 |
122,470 |
122,283 |
118,304 |
|
|
|
|
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|
16,355 |
17,404 |
16,364 |
17,502 |
|
1,691 |
1,639 |
1,679 |
1,645 |
Total Medical Customers5 |
18,046 |
19,043 |
18,043 |
19,147 |
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|
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|
Behavioral Care |
23,852 |
23,816 |
23,416 |
23,932 |
Dental |
18,446 |
18,339 |
18,466 |
18,258 |
Medicare Part D |
— |
2,564 |
— |
2,571 |
|
|
|
|
|
Total Customer Relationships5 |
182,236 |
186,232 |
182,208 |
182,212 |
- Total customer relationships5 at
June 30, 2025 were 182.2 million. Excluding the impact of the HCSC transaction6, total customer relationships5 increased 2% fromDecember 31, 2024 . - Total pharmacy customers5 at
June 30, 2025 increased 3% fromDecember 31, 2024 to 121.9 million due to new sales and the continued expansion of relationships. - Total medical customers5 at
June 30, 2025 decreased 6% fromDecember 31, 2024 to 18.0 million, primarily reflecting the impact of the HCSC transaction6. Excluding the impact of the HCSC transaction6, total medical customers5 as ofJune 30, 2025 were consistent relative toDecember 31, 2024 .
HIGHLIGHTS OF SEGMENT RESULTS
See Exhibit 1 for a reconciliation of adjusted income from operations1 to shareholders' net income.
This segment includes the Pharmacy Benefit Services and Specialty and Care Services operating segments, which provide independent and coordinated health solutions and capabilities to enable the health care system to work better and help people live healthier lives.
Pharmacy
Financial Results (dollars in millions): |
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Three Months Ended |
Six Months |
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|
2025 |
2024 |
2025 |
2025 |
Total Adjusted Revenues |
|
|
|
|
Pharmacy Benefit Services |
$ 31,954 |
$ 26,630 |
$ 29,742 |
$ 61,696 |
Specialty and Care Services |
$ 25,871 |
$ 22,918 |
$ 23,939 |
$ 49,810 |
Adjusted Revenues3 |
$ 57,825 |
$ 49,548 |
$ 53,681 |
$ 111,506 |
Adjusted Income from Operations, Pre-Tax |
|
|
|
|
Pharmacy |
$ 833 |
$ 816 |
$ 544 |
$ 1,377 |
Specialty and Care Services |
$ 863 |
$ 803 |
$ 890 |
$ 1,753 |
Adjusted Income from Operations, Pre-Tax1 |
$ 1,696 |
$ 1,619 |
$ 1,434 |
$ 3,130 |
Margin, Pre-Tax7 |
2.9 % |
3.3 % |
2.7 % |
2.8 % |
-
Evernorth Health Services second quarter 2025 adjusted revenues3 and adjusted income from operations, pre-tax1, increased 17% and 5%, respectively, relative to second quarter 2024. - For Pharmacy Benefit Services second quarter 2025 relative to second quarter 2024:
- Adjusted revenues3 increased 20% reflecting strong organic growth, including the growth of existing client relationships, and new business.
- Adjusted income from operations, pre-tax1, increased 2% reflecting continued affordability improvements, partially offset by initiatives to support business growth.
- For Specialty and Care Services second quarter 2025 relative to second quarter 2024:
- Adjusted revenues3 increased 13% reflecting strong specialty volume growth.
- Adjusted income from operations, pre-tax1, increased 7% reflecting strong organic growth in specialty businesses, including increased biosimilar adoption. Year-over-year growth was also impacted by lower net investment income in second quarter 2025 compared to second quarter 2024.
This segment includes the
Financial Results (dollars in millions): |
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Three Months Ended |
Six Months |
||
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|
|
|
|
|
2025 |
2024 |
2025 |
2025 |
|
|
|
|
|
Adjusted Revenues3,8 |
$ 10,754 |
$ 13,143 |
$ 14,482 |
$ 25,236 |
Adjusted Income from Operations, Pre-Tax1 |
$ 1,094 |
$ 1,204 |
$ 1,287 |
$ 2,381 |
Margin, Pre-Tax7 |
10.2 % |
9.2 % |
8.9 % |
9.4 % |
- Second quarter 2025 adjusted revenues3,8 decreased 18% relative to second quarter 2024, primarily reflecting the impact of the HCSC transaction6,8. Excluding the impact of the HCSC transaction6,8, second quarter 2025 adjusted revenues3,8 would have increased 7% relative to second quarter 2024, primarily driven by premium rate increases to cover expected increases in medical costs.
- Second quarter 2025 adjusted income from operations, pre-tax1, decreased 9% relative to second quarter 2024, primarily driven by a higher MCR4.
- The Cigna Healthcare MCR4 was 83.2% for second quarter 2025 compared to 82.3% for second quarter 2024, primarily due to expected higher stop loss medical costs.
-
Cigna Healthcare net medical costs payable9 was$4.49 billion atJune 30, 2025 which increased relative to$4.37 billion atMarch 31, 2025 , and decreased relative to$5.04 billion atJune 30, 2024 .Cigna Healthcare net medical costs payable9 atJune 30, 2024 included$895 million from businesses included in the HCSC transaction6. Favorable prior year reserve development on a gross pre-tax basis was$297 million and$284 million for the six months endedJune 30, 2025 and 2024, respectively.
Corporate and Other Operations
Corporate reflects interest expense, amounts not allocated to operating segments and includes intersegment eliminations. Other Operations is comprised of
Financial Results (dollars in millions): |
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Three Months Ended |
Six Months |
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|
|
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|
2025 |
2024 |
2025 |
2025 |
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|
|
|
Adjusted (Loss) from Operations, Pre-Tax1 |
$ (357) |
$ (451) |
$ (411) |
$ (768) |
2025 OUTLOOK2
The
(dollars in millions, except where noted and per share amounts) |
|
|
2025 Consolidated Metrics |
Projection for Full Year Ending
|
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Adjusted Income from Operations, per share1,2 |
at least |
|
Evernorth Adjusted Income from Operations, Pre-Tax1,2 |
at least |
|
Cigna Healthcare Adjusted Income from Operations, Pre-Tax1,2 |
at least |
|
Cigna Healthcare Medical Care Ratio2,4 |
83.2% to 84.2% |
|
The foregoing statements represent the Company's current estimates of The
This quarterly earnings release and the Quarterly Financial Supplement are available on The
The call-in numbers for the conference call are as follows:
Live Call
(888) 566-1889 (Domestic)
(773) 799-3989 (International)
Passcode: 07312025
Replay
(800) 835-8067 (Domestic)
(203) 369-3354 (International)
It is strongly suggested you dial in to the conference call by
About The
The
Notes:
1. Adjusted income (loss) from operations is a principal financial measure of profitability used by The Cigna Group's management because it presents the underlying results of operations of the Company's businesses and facilitates analysis of trends in underlying revenue, expenses and shareholders' net income. Adjusted income (loss) from operations is defined as shareholders' net income (or income before income taxes less pre-tax income (loss) attributable to noncontrolling interests for the segment metric) excluding net investment gains/losses, amortization of acquired intangible assets and special items. The
2. Management is not able to provide a reconciliation of adjusted income from operations to shareholders' net income, on a forward-looking basis because it is unable to predict, without unreasonable effort, certain components thereof including (i) future net investment results and (ii) future special items. These items are inherently uncertain and depend on various factors, many of which are beyond The Cigna Group's control. As such, any associated estimate and its impact on shareholders' net income and total revenues could vary materially.
The Company's outloo excludes the potential effects of any other business combinations that may occur after the date of this earnings release. The Company's outlook includes the potential effects of expected future share repurchases and anticipated 2025 dividends.
The timing and actual number of shares repurchased will depend on a variety of factors, including price, general business and market conditions, and alternate uses of capital. The share repurchase program may be effected through open market purchases in compliance with Rule 10b-18 under the Securities Exchange Act of 1934, as amended, including through Rule 10b5-1 trading plans, or privately negotiated transactions. The program may be suspended or discontinued at any time.
3. Adjusted revenues is used by The
4. Operating ratios are defined as follows:
-
The
Cigna Healthcare medical care ratio ("MCR") represents medical costs as a percentage of premiums for allCigna Healthcare risk products provided through guaranteed cost or experience-rated funding arrangements. Changes in percentages may be expressed in basis points ("bps"). -
SG&A expense ratio on a GAAP basis for the second quarter 2025 represents enterprise selling, general and administrative expenses of
$3,433 million as a percentage of total revenue of$67.2 billion at a consolidated level. SG&A expense ratio on a GAAP basis for the second quarter 2024 represents enterprise selling, general and administrative expenses of$3,684 million as a percentage of total revenue of$60.5 billion at a consolidated level. -
Adjusted SG&A expense ratio for the second quarter 2025 represents enterprise selling, general and administrative expenses of
$3,271 million excluding special items of$162 million as a percentage of adjusted revenue at a consolidated level. Adjusted SG&A expense ratio for the second quarter 2024 represents enterprise selling, general and administrative expenses of$3,621 million excluding special items of$63 million as a percentage of adjusted revenue at a consolidated level.
5. Customer relationships are defined as follows:
-
Total medical customers includes individuals who meet any one of the following criteria: (i) are covered under a medical insurance policy, managed care arrangement, or administrative services agreement issued by
Cigna Healthcare ; (ii) have access toCigna Healthcare's provider network for covered services under their medical plan; or (iii) have medical claims that are administered byCigna Healthcare . -
Total customer relationships and total medical customers as of
December 31, 2024 , excluding the impact of the HCSC transaction3, were 179,712 thousand and 18,055 thousand, respectively.
6. On
7. Margin, pre-tax, is calculated by dividing adjusted income (loss) from operations, pre-tax by adjusted revenues for each segment.
8. The
Set forth below is a table that presents the impact of the HCSC transaction on Cigna Healthcare Adjusted Revenues for the periods presented. Management believes that the presentation of this measure is useful to investors because it permits a comparison of the Company's go-forward business across periods.
Financial Results (dollars in millions): |
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Three Months Ended |
Six Months |
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2025 |
2024 |
2025 |
2025 |
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|
Cigna Healthcare Adjusted Revenues3 |
$ 10,754 |
$ 13,143 |
$ 14,482 |
$ 25,236 |
Less: |
— |
3,137 |
3,850 |
3,850 |
Cigna Healthcare Adjusted Revenues3 |
$ 10,754 |
$ 10,006 |
$ 10,632 |
$ 21,386 |
9. Medical costs payable within the
CAUTIONARY NOTE REGARDING FORWARD-LOOKING STATEMENTS
This press release, and oral statements made in connection with this release, may contain forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. Forward-looking statements are based on The
Forward-looking statements are subject to risks and uncertainties, both known and unknown, that could cause actual results to differ materially from those expressed or implied in forward-looking statements. Such risks and uncertainties include, but are not limited to: our ability to achieve our strategic and operational initiatives; our ability to adapt to changes in an evolving and rapidly changing industry; our ability to compete effectively, differentiate our products and services from those of our competitors and maintain or increase market share; price competition, inflation and other pressures that could compress our margins or result in premiums that are insufficient to cover the cost of services delivered to our customers; the potential for actual claims to exceed our estimates related to expected medical claims; our ability to develop and maintain satisfactory relationships with health care payors, physicians, hospitals, other health service providers and with producers and consultants; our ability to maintain relationships with one or more key pharmaceutical manufacturers or if payments made or discounts provided decline; changes in the pharmacy provider marketplace or pharmacy networks; changes in drug pricing or industry pricing benchmarks; our ability to invest in and properly maintain our information technology and other business systems; our ability to prevent or contain effects of a potential cyberattack or other privacy or data security incident; risks related to our use of artificial intelligence and machine learning; political, legal, operational, regulatory, economic and other risks that could affect our multinational operations, including currency exchange rates; risks related to strategic transactions and realization of the expected benefits of such transactions, as well as integration or separation difficulties or underperformance relative to expectations which could lead to an impairment charge; dependence on success of relationships with third parties; risk of significant disruption within our operations or among key suppliers or third parties; potential liability in connection with managing medical practices and operating pharmacies, onsite clinics and other types of medical facilities; the substantial level of government regulation over our business and the potential effects of new laws or regulations or changes in existing laws or regulations; uncertainties surrounding participation in government-sponsored programs and providing services to payors who participate in government-sponsored programs; the outcome of litigation, regulatory audits and investigations; compliance with applicable privacy, security and data laws, regulations and standards; potential failure of our prevention, detection and control systems; unfavorable economic and market conditions, the risk of a recession or other economic downturn and resulting impact on employment metrics, stock market or changes in interest rates; risks related to a downgrade in financial strength ratings of our insurance subsidiaries; the impact of our significant indebtedness and the potential for further indebtedness in the future; credit risk related to our reinsurers; as well as more specific risks and uncertainties discussed in our most recent report on Form 10-K and subsequent reports on Forms 10-Q and 8-K available through the Investor Relations section of www.thecignagroup.com. You should not place undue reliance on forward-looking statements, which speak only as of the date they are made, are not guarantees of future performance or results, and are subject to risks, uncertainties and assumptions that are difficult to predict or quantify. The
THE |
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Exhibit 1 |
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COMPARATIVE SUMMARY OF FINANCIAL RESULTS (unaudited) |
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Three Months Ended |
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Six Months Ended |
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Three Months |
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(Dollars in millions, except per share amounts) |
|
2025 |
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2024 |
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2025 |
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2024 |
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2025 |
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REVENUES |
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Pharmacy revenues |
|
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|
$ 102,282 |
|
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|
Premiums |
|
9,156 |
|
|
11,454 |
|
|
21,892 |
|
|
23,057 |
|
|
12,736 |
Fees and other revenues |
|
4,137 |
|
|
3,647 |
|
|
8,032 |
|
|
6,973 |
|
|
3,895 |
Net investment income |
|
236 |
|
|
321 |
|
|
474 |
|
|
611 |
|
|
238 |
Total revenues |
|
67,178 |
|
|
60,523 |
|
|
132,680 |
|
|
117,778 |
|
|
65,502 |
Net investment results from certain equity method investments |
|
(44) |
|
|
(53) |
|
|
(94) |
|
|
(61) |
|
|
(50) |
Adjusted revenues (1) |
|
|
|
|
|
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|
$ 132,586 |
|
|
$ 117,717 |
|
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|
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|
|
|
|
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Shareholders' net income |
|
$ 1,532 |
|
|
$ 1,548 |
|
|
$ 2,855 |
|
|
$ 1,271 |
|
|
$ 1,323 |
Pre-tax adjusted income (loss) from operations by segment |
|
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|
$ 1,696 |
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|
$ 1,619 |
|
|
$ 3,130 |
|
|
$ 2,979 |
|
|
$ 1,434 |
|
|
1,094 |
|
|
1,204 |
|
|
2,381 |
|
|
2,544 |
|
|
1,287 |
Corporate and Other Operations |
|
(357) |
|
|
(451) |
|
|
(768) |
|
|
(842) |
|
|
(411) |
Adjusted income tax expense |
|
(503) |
|
|
(463) |
|
|
(973) |
|
|
(897) |
|
|
(470) |
Consolidated after-tax adjusted income from operations |
|
$ 1,930 |
|
|
$ 1,909 |
|
|
$ 3,770 |
|
|
$ 3,784 |
|
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$ 1,840 |
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Weighted average shares (in thousands) |
|
268,154 |
|
|
284,052 |
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|
270,540 |
|
|
286,884 |
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|
272,953 |
Common shares outstanding (in thousands) |
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|
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|
266,901 |
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279,520 |
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|
269,773 |
SHAREHOLDERS' EQUITY at |
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SHAREHOLDERS' EQUITY PER SHARE at |
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Three Months Ended |
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Six Months Ended |
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Three Months |
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2025 |
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2024 |
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2025 |
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2024 |
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2025 |
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(Dollars in millions, except per share amounts) |
Pre-tax |
After-tax |
|
Pre-tax |
After-tax |
|
Pre-tax |
After-tax |
|
Pre-tax |
After-tax |
|
Pre-tax |
After-tax |
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SHAREHOLDERS' NET INCOME |
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Shareholders' net income |
|
$ 1,532 |
|
|
$ 1,548 |
|
|
$ 2,855 |
|
|
$ 1,271 |
|
|
$ 1,323 |
Adjustments to reconcile adjusted income from operations |
|
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|
|
Net investment (gains) losses (2) |
$ (96) |
(103) |
|
$ (5) |
(20) |
|
$ (144) |
(151) |
|
$ 1,823 |
1,807 |
|
$ (48) |
(48) |
Amortization of acquired intangible assets |
422 |
330 |
|
420 |
317 |
|
844 |
666 |
|
843 |
639 |
|
422 |
336 |
Special Items |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Strategic optimization program |
129 |
98 |
|
— |
— |
|
344 |
261 |
|
— |
— |
|
215 |
163 |
Integration and transaction-related costs |
74 |
56 |
|
63 |
47 |
|
290 |
220 |
|
100 |
76 |
|
216 |
164 |
(Gain) loss on sale of businesses |
— |
— |
|
— |
— |
|
(41) |
(115) |
|
19 |
(43) |
|
(41) |
(115) |
Deferred tax expenses, net |
— |
17 |
|
— |
17 |
|
— |
34 |
|
— |
34 |
|
— |
17 |
Adjusted income from operations (3) |
|
$ 1,930 |
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|
$ 1,909 |
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|
$ 3,770 |
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$ 3,784 |
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|
$ 1,840 |
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DILUTED EARNINGS PER SHARE |
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Shareholders' net income |
|
$ 5.71 |
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|
$ 5.45 |
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$ 10.55 |
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$ 4.43 |
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|
$ 4.85 |
Adjustments to reconcile to adjusted income from operations |
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Net investment (gains) losses (2) |
$ (0.36) |
(0.38) |
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$ (0.02) |
(0.07) |
|
$ (0.53) |
(0.56) |
|
$ 6.36 |
6.30 |
|
$ (0.18) |
(0.18) |
Amortization of acquired intangible assets |
1.57 |
1.23 |
|
1.48 |
1.11 |
|
3.12 |
2.47 |
|
2.94 |
2.23 |
|
1.54 |
1.23 |
Special Items |
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|
Strategic optimization program |
0.48 |
0.37 |
|
— |
— |
|
1.27 |
0.97 |
|
— |
— |
|
0.79 |
0.60 |
Integration and transaction-related costs |
0.28 |
0.21 |
|
0.22 |
0.17 |
|
1.07 |
0.81 |
|
0.34 |
0.26 |
|
0.79 |
0.60 |
(Gain) loss on sale of businesses |
— |
— |
|
— |
— |
|
(0.15) |
(0.43) |
|
0.07 |
(0.15) |
|
(0.15) |
(0.42) |
Deferred tax expenses, net |
— |
0.06 |
|
— |
0.06 |
|
— |
0.13 |
|
— |
0.12 |
|
— |
0.06 |
Adjusted income from operations (3) |
|
$ 7.20 |
|
|
$ 6.72 |
|
|
$ 13.94 |
|
|
$ 13.19 |
|
|
$ 6.74 |
|
(1)Adjusted revenues is defined as total revenues excluding the following adjustments: special items and The |
(2)Includes Net investment gains/losses as presented in our Consolidated Statements of Income, as well as the Company's share of certain investment results of its joint ventures reported in the |
(3)Adjusted income (loss) from operations is defined as shareholders' net income (or income before income taxes less pre-tax income (loss) attributable to noncontrolling interests for the segment metric) excluding the following adjustments: net investment gains/losses, amortization of acquired intangible assets and special items. The |
INVESTOR RELATIONS CONTACT:
860-787-7968
Ralph.Giacobbe@TheCignaGroup.com
MEDIA CONTACT:
860-810-6523
Justine.Sessions@Evernorth.com
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