CenterPoint Energy is aware of and monitoring the tropical disturbance in the Bay of Campeche
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Current projections show very little probability of significant impacts for the
Greater Houston area beyond increased rain chances - Any potential weather impacts would occur Friday and Saturday
- Customers and the public are encouraged to sign-up for Power Alert Service for updates about friends, family and community locations
While the exact forecast specifics are still to be determined, CenterPoint is ready to take action with its summer storm readiness plan, if needed. CenterPoint will take further action if the disturbance continues to organize, gain strength, and if models align on a different track.
"CenterPoint's Meteorology team has been monitoring this disturbance as it moves across
"While it's early and weather models can change, we want our customers, communities and the public to know that we are prepared to deploy our summer storm readiness plan should the need arise. While CenterPoint stands ready to quickly activate, we encourage everyone to keep an eye on the weather as we head toward the weekend," said
CenterPoint's summer storm readiness plan
To prepare and respond to storms this summer, the actions CenterPoint may take include:
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Mobilizing vegetation management workers: Deploying local and contract personnel to clear hazardous vegetation from power lines in the
Greater Houston area ahead of storm landfall to prevent outages. - Coordinating with government officials: Providing regular updates to federal, state, county and city officials about our pre-storm activities and readiness posture.
- Conducting outreach to critical care customers: Reaching out to identified Critical Care Residential and Chronic Condition Residential electric customers by email, phone or text.
- Sharing information and updates: Providing safety and preparedness information directly with customers via email, phone or text, across social media platforms and other channels to keep customers informed and prepared.
- Organizing additional call center staffing: Securing additional call center staff to handle a higher volume of calls during the storm and limit wait times.
Actions since Hurricane Beryl: Greater Houston Resiliency Initiative
Since launching the GHRI following Hurricane Beryl last summer, CenterPoint executed a historic series of critical resiliency improvements across the company's 12-county
- Installed or replaced more than 32,000 stronger, more storm-resilient poles built to withstand extreme winds;
- Undergrounded more than 400 miles of power lines to improve overall resiliency;
- Installed more than 5,150 additional automated reliability devices and intelligent grid switching devices to reduce the impact of outages and improve restoration times;
- Cleared more than 7,000 miles of higher-risk vegetation near power lines to reduce storm-related outages;
- Installed more than 100 weather stations across its service territory to improve situational awareness and storm preparation;
- Donated 22 backup generators to critical facilities across the company's 12-county service area; and
- Launched a new and improved, cloud-based Outage Tracker to provide real-time updates on outages and restoration efforts in English and Spanish.
Important weather station facts and locations
CenterPoint has installed more than 100 weather monitoring stations ahead of the
For more information on CenterPoint's GHRI actions and improvements ahead of hurricane season, visit CenterPointEnergy.com/TakingAction.
Sign-up for Power Alert Service to get updates about family and friends
CenterPoint electric customers are encouraged to enroll in the company's Power Alert Service® to receive outage details, estimated restoration times and customer-specific restoration updates via phone call, text or email. Customers can add up to five additional email addresses or phone numbers to allow family and friends to receive outage information.
Have a plan to stay safe
CenterPoint is encouraging all of its customers to prepare and have a plan to stay safe during this week's weather. Customers can get storm-related safety tips at CenterPointEnergy.com/ActionCenter — available in English, Spanish and Vietnamese.
Customers can also stay up to date on outages with CenterPoint's new and improved, cloud-basedOutage Tracker, now available in English and Spanish. The Outage Tracker is built to handle increased traffic during storms, is mobile-friendly,
For the latest updates, follow CenterPoint on X and visit CenterPointEnergy.com/ActionCenter.
About
For more information, contact:
Communications
Media.Relations@CenterPointEnergy.com
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