Company Announcements

The new offering lets buyers return a part or accessory for any reason, at no cost.

SAN JOSE, Calif. , Aug. 20, 2025 /PRNewswire/ -- Today, eBay, the marketplace with more than 700 million parts and accessories (P&A), announces free returns for qualifying P&A purchases. This lets everyone – from occasional DIYers to seasoned mechanics – shop with confidence, knowing they can return an item for any reason, at no cost. 

"Buying a vehicle part online can feel like guesswork, but free returns let buyers purchase a part and easily send it back if it's not right," said Neil Sethi, Director of U.S. Commercial Operations, Parts & Accessories at eBay. "We're removing extra costs and uncertainty, so shoppers can tackle their vehicle projects with assurance, every time."

Building on eBay Guaranteed Fit, which protects buyers against fitment issues, free returns provide even greater buyer protection across a range of P&A categories. If a return is necessary, simply print a free shipping label and send the item back for a refund. Other experience improvements include:

• Flexible Returns: Most parts and accessories can be returned within 30 days after delivery at no cost.
• Convenient Shipping: Shoppers can access free return labels and schedule pickups or drop-offs.
• Fast Refunds: Accelerated refund processing for peace of mind, including the option to receive an eBay credit to quickly resume shopping.

Learn more about the offering here.

Shop parts, accessories and vehicles at ebaymotors.com. For more on the latest offerings, follow @ebaymotors on Instagram, and @ebay on YouTube and Facebook.

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SOURCE eBay Inc.