From Main Street to Low Earth Orbit: How T-Mobile Keeps People Connected During Disasters
T-Mobile is boosting disaster preparedness with expanded technology and a larger deployable fleet, including 50% more drones, helping communities and first responders stay connected when it matters most.
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SatCOLTs, SatCOWs, Drones and Community Support Trucks keeping communities connected.
- T-Satellite: Satellite texting, including the ability to text 911, now available almost anywhere the sky is visible, with data use for select apps already available on Pixel 10 with more devices and apps coming this fall.
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Larger deployable fleet: T-Mobile's drone fleet increased by half, 30% more SatCOLTs (Satellite Cell on
Light Trucks ) and SatCOWs (Satellite Cell on Wheels) and nearly double the number of VSATs (Very Small Aperture Terminals). - Stronger community support: T-Mobile’s community support vehicles have been upgraded with more robust Wi-Fi and higher-capacity device charging.
- Broader reach: UScellular customers now have access to T-Mobile’s nationwide network and disaster-response resources.
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Florida investment: Network expansion and hardening throughoutFlorida , a$2 billion project, was completed in July.
“T-Mobile knows that disasters test communities, but connection holds them together,” said
From Space: T-Satellite
Officially launched in July, T-Satellite is the first satellite-to-mobile network in the
During the recent Texas floods, nearly 94,000 people used T-Satellite to send 287,000 SMS messages.
T-Mobile has just begun supporting satellite data, announcing last week that the new Google Pixel lineup will bring early access to T-Satellite-ready popular apps like Google Maps for off-the-grid customers — another step forward as the service continues to expand, with additional features and expansions to come.
From Air: An Expanded Drone Fleet
T-Mobile has increased its emergency drone fleet by 50% to reach more places more quickly with more capability when disasters strike.
- Heavy-lift drones: Multi-mile-range drone that can carry up to 100 pounds to deliver supplies and drop in portable connectivity gear.
- Search and rescue drones: Specialty drones with thermal and high-resolution cameras with LiDAR (laser-based 3D mapping) to locate people, map damage, guide crews and provide scene lighting and one-way broadcast communications — purpose-built for disaster environments.
- Tethered drones: Ground-anchored drones thatremain aloft up to about 400 feet, creating a temporary cell-coverage bubble about two miles wide that can run continuously.
During and after the devastating
From Land: More Deployables and Backup Assets
Over the past year, T-Mobile expanded its emergency response fleet to deliver stronger on-the-ground coverage. The fleet now includes 30% more SatCOLTs and SatCOWs, featuring new, larger and tech-loaded XL SatCOWs and XL SatCOLTs, the largest and most capable in T-Mobile’s fleet that provide more coverage than existing trucks. T-Mobile also more than doubled the number of VSAT units, which are satellite antennas that provide temporary wireless service to send and receive data.
Stronger Infrastructure, Smarter Technology
T-Mobile continues to strengthen physical infrastructure with more backup power and fortified sites across
T-Mobile proactively prepares its network for disasters by leveraging the AI and automation-driven Self-Organizing Network (SON), which continuously monitors performance and makes real-time adjustments such as rerouting traffic, tilting antennas, managing backup power and extending battery life. Those core capabilities are bolstered by real-time threat detection via our Everbridge–Dataminr feed and Pano AI’s ultra-high-definition wildfire detection cameras integrated into strategic network sites.
T-Mobile’s 5G network also prioritizes first responders through T-Priority, a cutting-edge 5G solution including a dedicated network slice. The slice provides public safety agencies lower latency and faster speeds more consistently with the highest priority across all 5G bands— when seconds matter most.
Community Support
Over the past year, T-Mobile upgraded its Wi-Fi trucks and trailers to provide more reliable connectivity and higher-capacity charging to communities after a disaster hits. Community Support vehicles — including Wi-Fi trucks and trailers, command centers, heavy-duty pickups and Super Class
For more information on disaster preparedness and T-Mobile’s response capabilities, visit the company’s Emergency Response hub and follow @TMobileNews on X and Instagram.
T-Satellite: Available with compatible device in most outdoor areas in the
About T-Mobile
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