Wishpond Adds Three New Patent Applications to Expand AI Sales Automation Capabilities
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Wishpond files three new patent applications for conversational AI workflow building, adaptive voicemail/IVR detection, and real-time appointment scheduling, expanding its portfolio of innovations in conversational AI and sales automation. - These filings bring
Wishpond's total patent applications to seven, reinforcing its ongoing pursuit in developing AI sales agents that can operate more naturally, efficiently, and reliably.
Ali Tajskandar, CEO of
Conversational AI Assistant for
This first filing introduces an embedded AI assistant that allows businesses to create and manage AI voice agents by replacing complex workflows with a simple conversational interface. Users can design, edit, and refine agent sequences in real time, upload documents to generate contextual flows, and see visual layouts rendered automatically. With features like revision history, undo/redo, and simulation mode, the technology removes technical barriers, accelerates deployment, and makes agent-building accessible to non-technical users while enhancing speed and reliability for advanced users. Already implemented within SalesCloser, this innovation broadens the Company's addressable market and enhances the platform's differentiation in workflow-driven AI automation.
Adaptive Voicemail and IVR Detection for AI-Driven Call Automation
This second filing introduces technology that enables AI agents to detect whether outbound calls connect with a live person, voicemail, or an automated interactive voice response ("IVR") menu. By analyzing audio cues in real time, the system can decide whether to leave a pre-set message, disconnect, or navigate menus toward reaching a human. This capability reduces wasted call time, improves outbound campaign efficiency, and helps AI agents act more naturally in live calling environments. With voicemail detection already live in SalesCloser and IVR handling to follow, this technology enhances customer engagement effectiveness and increases the productivity gains delivered by AI-driven call automation.
AI-Driven Conversational Appointment Scheduling System
Finally, the third filing addresses one of the most critical steps in converting leads – booking a meeting. By connecting directly to calendar systems, AI agents can propose times, confirm appointments, and handle rescheduling directly within the natural flow of conversation. Already implemented in SalesCloser, this capability eliminates back-and-forth coordination, shortens sales cycles, and directly boosts conversion rates. Its applications extend across industries such as sales, healthcare, and professional services where appointment booking is a key driver of business outcomes.
Building on this foundation, the latest three filings expand the platform's real-world capabilities: a Conversational AI Assistant that simplifies agent creation through a chat-based workflow builder; Adaptive Voicemail and IVR Detection that improves outbound call efficiency by connecting agents with live humans more consistently; and Conversational Appointment Scheduling that enables real-time booking during live calls.
Together, these seven patent applications form a strategic portfolio under development that advances natural conversation, reliability, efficiency, and action. This supports
Ali Tajskandar
Chief Executive Officer
About
Forward-Looking Statements
Statements that are not reported financial results or other historical information are forward-looking statements or forward-looking information within the meaning of applicable securities laws (collectively, "forward-looking statements"). This press release includes forward-looking statements regarding the Company, its subsidiaries and the industries in which they operate, including statements about, among other things, references to expected results from future operations, future growth of the Company's products and platforms, the future development and increased use of products incorporating artificial intelligence, including SalesCloser and expectations around the outcome of applications for any of the Company's patents, references to the growth of the Company's product portfolio and future profitability, including whether additional products or features may be developed in the future, the functionality and timing of such products, financial results or operational activities that may be undertaken by the Company, the results of the Company's cost-savings, research and development and other initiatives, any future acquisitions or other activities done to grow the Company both organically or inorganically, expectations, beliefs, plans, future operations, the impact of broader economic factors including inflation and other general economic risks on the Company, business and acquisition strategies, opportunities, objectives, prospects, assumptions, including those related to trends and prospects, and future events and performance. Sentences and phrases containing or modified by words such as "expect", "anticipate", "plan", "continue", "estimate", "intend", "expect", "may", "will", "project", "predict", "potential", "targets", "projects", "is designed to", "strategy", "should", "believe", "contemplate" and similar expressions, and the negative of such expressions, are not historical facts and are intended to identify forward-looking statements. Readers are cautioned to not place undue reliance on forward-looking statements. Actual results and developments may differ materially from those contemplated by forward-looking statements. Although the Company believes that the expectations reflected in forward-looking statements in this press release are reasonable and are based on, among other things, the expectations and analysis of current market trends and opportunities of management of the Company, such forward-looking statements have been based on expectations, factors and assumptions concerning future events which may prove to be inaccurate and are subject to numerous risks and uncertainties, certain of which are beyond the Company's control, including, but not limited to, economic uncertainty and instability as a result of ongoing inflation and supply chain issues, higher interest rate climate, tightening of credit availability and recessionary risks, pandemic related risks, wars, tariffs, instability in global commodity and securities markets, shifts in consumer and institutional spending and marketing strategies, risks related to data breaches and privacy, the changing global market and competition for the products and services supplied by the Company, risks associated with the failure to obtain the patents applied for and infringement by third parties of the Company's intellectual property and the additional risk factors discussed in the continuous disclosure materials of the Company which are available under the Company's profile on SEDAR+ at www.sedarplus.ca. The forward-looking statements contained in this press release are expressly qualified by this cautionary statement and are made as of the date hereof. The Company disclaims any intention and has no obligation or responsibility, except as required by law, to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise.
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