Accenture Invests in Rehuman to Help Insurance Companies Transform Customer Engagement and Experiences
This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20250929034576/en/

For insurance brokers, Rehuman's AI-powered engagement platform and digital wallet use intelligent engagement tools to enhance broker-client relationships and drive customer loyalty. Brokers can create a dynamic new digital engagement channel that provides automated alerts on renewals, potential policy lapses, and personalized insurance recommendations, improving customer engagement and retention.
Policyholders can use Rehuman’s digital wallet to upload, manage, and securely store policies—including auto, health, life and more—in a single centralized location. Rehuman’s platform uses advanced AI to decode complex coverage details, identify potential gaps and compare alternative insurance plans.
“Insurance companies today need digital tools that don't just inform, but genuinely empower policyholders," said Khalid Lahraoui, Accenture’s Insurance industry group lead. "Our investment in Rehuman’s AI-powered wallet goes beyond digital convenience – it transforms how insurers and brokers engage with policyholders, creating more seamless, personalized and meaningful experiences.”
“The Rehuman digital wallet is just the beginning of our bigger vision to empower brokers, managing general agents (MGAS), insurance and bancassurance companies with a real competitive advantage. Powered by a custom AI model, we’re giving them the ability to turn customer engagement into business revenue,” said
Accenture’s investment will enable Rehuman to scale its operations and further embed AI into insurer and broker platforms. Rehuman will also join
Terms of the investment were not disclosed.
About
About Rehuman
Rehuman is a customer experience platform for brokers and insurers, powered by our own custom AI model. By delivering live engagement and retention intelligence, Rehuman gives brokers a competitive advantage to anticipate client needs, strengthen relationships, and grow loyalty, while enabling insurers to provide more personalized and seamless policyholder experiences. The result is a smarter, more human-centred approach to insurance - one that empowers brokers, supports insurers, and builds lasting trust with clients.
Copyright © 2025 Accenture. All rights reserved.
View source version on businesswire.com: https://www.businesswire.com/news/home/20250929034576/en/
Keerthi Goutham
+91 99000 94099
keerthi.goutham@accenture.com
+44 7446 277749
victoria.holmes@accenture.com
Source: