IG Wealth Management Advisor Perception Industry Study: Canadian Advisors Seeking More Access to Tech, But Firms Falling Short
- 43 per cent of advisors identify tech enablement as their top priority
- However, half feel their firms are falling short in this area
- More than a third want more access to AI-powered tech – but concerns exist
These results are the second in a three-part series being released by IG that explore the evolving needs and expectations of over 300 Canadian CIRO-registered and independent financial advisors from across the Canadian wealth management sector. Each installment of the series explores key trends shaping the advisor–dealer relationship, revealing opportunities for firms to modernize their support models and better align with advisor priorities and evolving client needs.
Demand for Digital Tools Grow as Dealer Support Falls Short
The Study reveals that technology enablement is the top improvement priority for advisors, with 43 per cent identifying it as key. Yet the majority (59 per cent) rate dealer support for AI and emerging technologies as fair or below. Further:
- Half rate their dealers at just fair or below in providing effective tools to improve efficiency.
- 48 per cent are not satisfied with the level of support being provided when new technology is rolled out and 47 per cent do not feel their technology platforms are user friendly.
- Almost half (45 per cent) feel their firm's platforms fall short in terms of providing a full view of their clients' financial picture.
Given these shortfalls, advisors are signaling exactly where upgrades are most needed. Their top priorities for technology improvement, in order, are: technology that makes their practices more efficient, followed by improved access to AI and emerging technologies to support practice and platforms, and technology that is simple and easy to use.
"Advisors across the Canadian wealth management industry are telling us loud and clear that technology is no longer a nice-to-have – it's essential," said
According to
Caution Meets Enthusiasm with AI Adoption
The Study also shows a growing sense of optimism among advisors around AI, with 91 per cent believing it is a powerful tool that can help elevate their practices and expressing a desire for greater access to AI-powered technologies. However, roughly one-third (31 per cent) are concerned about compliance implications and two-thirds are concerned about the potential negative impact AI could have on the advisor-client relationship.
"Advisors are clear: they want technology and AI that simplify workflows, integrate effortlessly, and that strengthen – not replace – the human relationships at the heart of advice," said
"IG's ongoing investment in technology reflects a clear belief: modern advice depends on modern tools. What was once a differentiator is now essential to how advisors serve clients and grow their businesses," concluded
About IG Wealth Management
Founded in 1926, IG Wealth Management ("IG") is a Canadian leader in delivering financial planning with approximately $163 billion in assets under management as of
About the IG Wealth Management Advisor Perception Industry Study
The research was conducted in
SOURCE IG Wealth Management