Company Announcements

Further Advancing Ingram Micro’s Transformation into a Platform Company by Building the Intelligent Operating System for B2B

IRVINE, Calif.--(BUSINESS WIRE)--Mar. 11, 2026-- Ingram Micro Holding Corporation (NYSE: INGM) today announced the issuance of two U.S. patentsfor its award-winning Xvantage™ platform, marking a major milestone in the company’s transformation into a platform business and B2B leader for the global information technology industry.

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The two patents were awarded for proprietary technologies built by Ingram Micro at the platform level, removing longstanding friction in how products are listed and how orders are created and processed. Together, these patented innovations are expected to fundamentally change how speed, intelligence, and scale are delivered across the IT industry.

“This is a big milestone for Ingram Micro, and the industry as a whole,” said Paul Bay, CEO of Ingram Micro. “For decades, the technology ecosystem has operated on static product identifiers and manual, disconnected processes that limit speed and scale. These patents reflect our strategy to build the platform the industry needs and remove friction at its foundation. Ingram Micro is not just improving how business gets done; we’re building a secure, intelligent platform that is redefining how modern B2B organizations operate.”

Dynamic SKUs – Eliminating Friction from Product Identity

Ingram Micro’s patented Dynamic SKU technology represents a breakthrough in how products are represented, discovered and transacted across its AI-powered Xvantage platform. Traditionally, product identifiers are static and fragmented across systems and constrained by ERP limitations, restricting catalog size and slowing scale.

Dynamic SKUs automatically remove traditional ERP limitations that have restricted the number of products companies can offer and manage. Because the system updates automatically with real-time inventory, pricing and customer needs, it solves the “endless aisle” challenge, making it possible to sell a broader, more dynamic range of products without overwhelming their main systems. This is expected to eliminate complexity, reduce errors, and improve speed and scalability across the channel.

While the capability is expected to accelerate vendor onboarding, its impact goes far beyond speed‑to‑market. Partners transact with less friction, customers gain access to a wider and more accurate product selection, and fulfillment accuracy improves at scale, modernizing how B2B operations function end-to-end.

Generative AI–Powered Email-to-Order – Automating the Transaction Core

The second newly issued patent uses generative AI to handle email orders and attachments, one of the most persistent friction points in B2B systems. Instead of relying on manual review and data entry, the patented Email-to-Order system automatically converts incoming emails into structured orders and synchronizes them across enterprise systems. With this patented technology, incoming emails are automatically turned into organized orders and updated, allowing them to get done faster, with fewer errors and enabling scale without adding complexity or cost.

“These patents reflect the kind of innovation that only comes from building, not integrating,” said Sanjib Sahoo, Executive Vice President and President of Ingram Micro’s Global Platform Group. “Xvantage is the intelligent operating system for B2B, one that understands context, automates decisions and continuously learns to help the entire industry operate at a new level of speed and scale. By eliminating ERP bottlenecks, manual steps and system-bound processes that have held the industry back for years, we’re transforming the way distribution works with customer outcomes driving our innovation.”

Recent insight from HyperFRAME Research CEO and Principal Analyst Steven Dickensnoted AI is accelerating a structural shift in enterprise IT, driving demand toward scalable platforms that unify infrastructure and data, while capitalizing on automation and customization.

“Within the B2B industry, the real opportunity isn’t simply integrating AI into existing workflows—it’s building platform-led capabilities that reduce friction, improve consistency, drive operational excellence, and result in improved business outcomes for the company and the ecosystem it serves,” said Dickens. “That’s where we’re seeing innovation-first leaders, including Ingram Micro, continue to invest, differentiate and grow using AI to build business advantages."

Xvantage – A Competitive Advantage

Unlike platforms assembled by integrating off-the-shelf products, Xvantage™ was built from the ground up by Ingram Micro and has become a competitive differentiator for the company, its customers and its partners.

Designed as an intelligent operating system for B2B, Xvantage simplifies and accelerates how vendor partners and customers do business by automating key functions, including quote creation, order management, and real-time tracking. The platform enables companies to scale operations, improve service delivery, and make smarter, data-driven decisions.

Currently active in 20 of the 57 countries where Ingram Micro operates, Xvantage continues to expand its global reach. Its purpose-built foundation is reflected in the platform’s architecture:

• 42 million lines of proprietary code
• More than 400 AI and machine learning models
• Over 1,000 engineers dedicated to platform development
• Innovation Labs and an AI Factory continuously advancing new capabilities
• An intelligent operating system for B2B with secure, modern architecture

This architectural depth enables Ingram Micro to innovate at the platform level rather than relying on stitched‑together tools. The platform delivers intelligence, automation, and resilience where B2Bs need it most.

“With more than 35 patents being pursued, this is only the beginning,” added Sahoo. “We’re going to continue to innovate and transform, becoming the platform company leading the industry and reshaping the B2B ecosystem.”

About Ingram Micro

Ingram Micro (NYSE: INGM) is a leading technology company in the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to a highly diversified base of business-to-business technology experts. Through Ingram Micro Xvantage™, our AI-powered digital platform, we offer what we believe to be the industry’s first comprehensive business-to-consumer-like experience, integrating hardware and cloud subscriptions, personalized recommendations, instant pricing, order tracking, and billing automation. We also provide a broad range of technology services, including financing, specialized marketing, and lifecycle management, as well as technical pre- and post-sales professional support. Learn more at www.ingrammicro.com.

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Press Contact:
Lisa Zwick
Exec. Dir, Corporate Communications
Ingram Micro
949-230-8794
lisa.zwick@ingrammicro.com

Source: Ingram Micro Holding Corporation