Experian Partners With ServiceNow to Scale Trusted Decisioning to Agentic AI
New global long‑term partnership embeds
Through this partnership, autonomous AI agents can gain the ability to act faster, and more consistently, starting with employee onboarding, third-party risk management and model life cycle governance use cases.
A major challenge for global organisations adopting agentic AI is achieving scale, with deployments often constrained by a lack of trusted data. In fact, industry research shows that data limitations are the primary barrier for eight in ten organisations. By connecting trusted intelligence directly into enterprise workflows, this partnership enables agentic AI to scale well beyond pilot deployments.
With the Experian Ascend Platform natively connected to the ServiceNow AI Platform, AI agents can seamlessly access Experian’s trusted insights and decisioning capabilities directly within existing workflows, giving clients the unique opportunity to automate intelligence at scale.
“We see agentic AI as a fundamental change in how intelligent services are delivered, and this partnership brings together complementary strengths and a shared vision for building them the right way.
“By connecting our intelligence and decisioning capabilities in Ascend directly into ServiceNow’s workflow, businesses can operate with confidence at scale, while extending the impact of our capabilities into new industries and enterprise workflows. This partnership cements Experian’s position as a global leader in AI innovation, giving organisations the foundations to deploy agentic services with confidence.”
Cathy Mauzaize, President, EMEA at
“Businesses are ready to move beyond experimentation, and this partnership gives them exactly what they need to scale. By bringing together
The partnership will support a wide range of use cases for companies in highly regulated environments, starting with third-party risk management - including fraud and identity verification for businesses, employee onboarding and model risk management.
About Experian
Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, deliver digital marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realise their financial goals and help them to save time and money.
We operate across a range of markets, from financial services to healthcare, automotive, agrifinance, insurance, and many more industry segments.
We invest in talented people and new advanced technologies to unlock the power of data and to innovate. A
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Source: Experian
