TTEC Holdings Inc

TTEC Holdings Inc

  • Price (USD)52.00
  • Today's Change-0.28 / -0.54%
  • Shares traded117.55k
  • 1 Year change6.49%
  • Beta0.6905
Data delayed at least 15 minutes, as of Sep 24 2020 21:00 BST.
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Profile data is unavailable for this security.

About the company

TTEC Holdings, Inc. is a customer experience technology and services company. It is primarily focused on offering personalized customer experiences to organizations worldwide across every interaction channel and phase of the customer lifecycle as an end-to-end provider of customer engagement services, technologies and insights. Its operated business segments are TTEC Digital and TTEC Engage. Its TTEC Digital segment designs, builds and delivers tech-enabled, insight-based outcome-driven and artificial intelligence-enabled omnichannel cloud platform and customer experience solutions through its professional services and suite of technology offerings. Its TTEC Engage segment provides technologies, human resources, infrastructure and processes to operate customer care, acquisition, and fraud detection and prevention services. It offers Humanify Customer Experience as a Service, which drives measurable results for clients through delivery of personalized omnichannel interactions.

  • Revenue in USD (TTM)1.74bn
  • Net income in USD99.22m
  • Incorporated1994
  • Employees51.70k
  • Location
    TTEC Holdings Inc9197 S Peoria StENGLEWOOD 80112-5833United StatesUSA
  • Phone+1 (303) 397-8100
  • Fax+1 (303) 397-8199
  • Websitehttps://www.ttec.com/
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Mergers & acquisitions

Acquired companyDeal statusDateDate /
Deal status
TTEC:NSQ since
VoiceFoundry IncAnnounced05 Aug 202005 Aug 2020Announced2.04%67.20m
Serendebyte IncDeal completed07 Feb 202007 Feb 2020Deal completed25.63%9.00m
First Call Resolution LLCAnnounced28 Oct 201928 Oct 2019Announced9.36%--
Data delayed at least 15 minutes, as of Sep 24 2020 21:00 BST.

Peer analysis

Key Information
CompanyRevenue (TTM)Net income (TTM)Market capEmployeesPrice/earnings (TTM)Price/book value (MRQ)Price/cash flow (TTM)Price/sales (TTM)EPS (excl. extraordinary items, TTM)EPS (incl. extraordinary items, TTM)Revenue per share (TTM)Book value per share (MRQ)Asset turnover (TTM)Inventory turnover (TTM)Receivables turnover (TTM)Revenues per employee (TTM)Return on avg assets (TTM)Return on avg assets (5 yr avg)Return on investment (TTM)Return on investment (5 yr avg)Gross margin (TTM)Gross margin
(5 yr avg)
Net profit margin (TTM)Net Profit margin
(5 yr avg)
Quick ratio (MRQ)Interest coverage (TTM)Total debt to capital (MRQ)Payout ratio
(5 yr avg)
(YOY change %)
(5 yr growth rate)
Net income
(YOY change %)
Net income
(5 yr growth rate)
Capital expenditure
(5 yr growth rate)
(5 yr growth rate)
NetScout Systems, Inc.889.61m9.17m1.52bn2.50k175.280.789212.491.710.11990.119912.0226.630.28429.475.95355,559.900.2929-0.48540.3302-0.556372.9770.591.03-1.561.692.340.1891---1.9914.4796.24--8.94--
MakeMyTrip Limited511.53m-447.78m1.68bn3.96k--1.96--3.29-4.24-4.244.868.310.3856480.759.57129,174.00-33.73-17.35-39.52-20.0969.8365.62-87.49-42.111.55-7.810.0288--5.2511.29-166.92--12.86--
Yext Inc331.15m-127.63m1.80bn1.20k--9.29--5.43-1.10-1.102.861.620.637--4.75275,961.70-24.55---38.75--74.5072.95-38.54-34.13----0.00--30.9037.86-62.41--43.97--
Upwork Inc328.11m-30.95m1.83bn570.00--6.72--5.58-0.2706-0.27062.892.270.6998--7.75575,629.80-6.60---10.63--71.25---9.43-----29.570.051--18.63--16.32------
Pagerduty Inc189.18m-51.85m2.02bn669.00--5.85--10.70-0.6698-0.66982.444.350.3326--5.15282,774.30-9.12---11.43--85.95---27.41------0.3816--41.19---23.56------
HMS Holdings Corp624.33m57.78m2.08bn3.10k35.752.3318.683.330.65630.65637.0610.060.5135--3.03201,395.504.754.735.115.2333.0936.349.258.46--4.490.21230.004.707.1658.6244.29-3.77--
Nelnet, Inc.1.58bn119.90m2.27bn6.60k19.480.97267.101.433.043.0440.1360.850.0677--22.77240,131.200.52020.80460.52790.81359.3859.927.6915.33--40.680.893911.220.72798.30-37.85-14.4028.4213.09
TTEC Holdings Inc1.74bn99.22m2.43bn51.70k24.565.5713.371.392.122.1237.199.341.18--5.1535,194.487.393.599.904.7127.9725.906.252.46--8.070.58772.278.915.77115.441.31-2.12--
Teradata Corporation1.84bn116.00m2.48bn8.54k22.,051.505.49-0.20889.40-0.335252.9349.416.29-0.23491.030.850.6385---12.25-7.02-183.33---14.48--
CarGurus Inc561.04m43.38m2.48bn921.0057.548.3946.004.430.38220.38224.942.621.49--22.02609,165.1011.51--13.56--92.61--7.73------0.00--29.69---35.33------
21Vianet Group Inc - ADR624.54m-343.86m2.60bn2.30k--4.82--4.16-3.16-3.165.685.490.2766--4.64272,132.30-11.98-4.39-16.34-6.3822.9123.57-43.31-13.84--0.11770.6413--11.415.6711.11--8.64--
SINA Corp2.12bn-21.19m2.65bn8.30k--1.0913.411.25-0.2911-0.291130.5937.240.3075--3.61255,767.102.044.623.397.1275.3073.616.6515.42----0.33310.002.5923.00-156.18---21.88--
SVMK Inc342.85m-84.78m3.01bn1.22k--9.37--8.78-0.6223-0.62232.522.290.429--23.20281,022.10-10.61---13.85--76.40---24.73-----7.740.4006--20.88--52.27------
WNS (Holdings) Limited (ADR)921.51m103.96m3.01bn44.29k30.114.9020.333.272.012.0117.8412.360.9316--6.1820,805.2210.5211.3012.9114.3235.8835.1411.2910.95--29.120.25850.0014.7211.7011.1914.783.64--
Sogou Inc1.13bn31.56m3.35bn2.74k113.233.27--2.950.07610.07612.912.640.7348--9.68414,310.
Data as of Sep 24 2020. Currency figures normalised to TTEC Holdings Inc's reporting currency: US Dollar USD

Institutional shareholders

21.28%Per cent of shares held by top holders
HolderShares% Held
BlackRock Fund Advisorsas of 30 Jun 20202.48m5.30%
The Vanguard Group, Inc.as of 30 Jun 20202.33m4.99%
Dimensional Fund Advisors LPas of 30 Jun 20201.47m3.15%
Boston Partners Global Investors, Inc.as of 30 Jun 2020952.35k2.04%
American Century Investment Management, Inc.as of 30 Jun 2020580.58k1.24%
SSgA Funds Management, Inc.as of 30 Jun 2020559.65k1.20%
Norges Bank Investment Managementas of 31 Dec 2019471.66k1.01%
Renaissance Technologies LLCas of 30 Jun 2020415.72k0.89%
Granite Investment Partners LLCas of 30 Jun 2020356.04k0.76%
Northern Trust Investments, Inc.(Investment Management)as of 30 Jun 2020330.99k0.71%
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Data from 31 Dec 2019 - 30 Jun 2020Source: FactSet Research Systems Inc.
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