Clerk Chat Revolutionizes Conversational Messaging, Launches First North American RCS Experience Across Google, Verizon, T-Mobile and AT&T
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AI-powered RCS Messaging Platform delivers interactive, conversational fan experience across
Verizon , T-Mobile andAT&T networks -
Strategic partnership represents the first time a business has deployed verified RCS messaging simultaneously across multiple
U.S. carriers - Creates a concierge-level experience across consumers’ messaging apps to enable businesses to have deeper relationships with their fan bases
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Clerk Chat Revolutionizes Conversational Messaging with First North American RCS Experience Across
This landmark implementation with
- Swipe through carousel displays of upcoming events
- View and make purchases directly within their native messaging app
- Engage with concierge services for personalized information
“This launch represents the first time a business has deployed verified RCS messaging simultaneously across major
“Working with Clerk Chat demonstrates our commitment to bringing next-generation messaging experiences to our customers,” said Ivan Ostojić, CBO at Infobip. “By enabling verified RCS business messaging at scale, we’re creating a more secure, interactive communication channel that benefits both brands and consumers. This audience engagement showcases how RCS can transform customer engagement when combined with AI capabilities.”
Enables Consumers to Experience Personalized, Real-Time Interactions on
Internal testing shows that RCS messaging delivers significantly higher engagement rates than traditional SMS. The addition of Clerk Chat's AI agents further enhances conversion rates by personalizing the customer experience in real time.
“By combining carrier-verified RCS with our conversational AI technology, we're creating a true concierge experience that lives where users already are—their messaging apps,” said
The solution leverages Apple’s recent adoption of the RCS protocol and
Google’s Rich Communication for Business service enables verified brand accounts, ensuring users know they're interacting with an authentic organization while eliminating concerns about text-based spam or phishing attempts.
Verified Mobile Messaging Brand Accounts Ensure Secure, Authentic Fan Interactions
“Entertainment and live events are great use-cases for this medium, as well as retail, ecommerce and many more where customers crave conversations,” said
Clerk Chat’s platform, which processes millions of AI-powered messages monthly, has become the preferred solution for nearly 2,000 businesses seeking secure, intelligent messaging services across industries including financial services, healthcare, sports and entertainment.
For more information, visit clerk.chat.
About Clerk Chat
Clerk Chat is an AI-driven conversational messaging platform that enables businesses to stay connected and respond to client and customer requests through seamless, real-time communication. Designed for businesses aiming to enhance their customer engagement, Clerk Chat integrates with major platforms like Microsoft Teams, Zoom, Webex, Salesforce, HubSpot and more. It supports connections with telecom providers such as
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View source version on businesswire.com: https://www.businesswire.com/news/home/20250515899917/en/
Media Contact
Treble
clerkchat@treblepr.com
Source: Clerk Chat