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About the company
Freshworks Inc. is a software development company. The Company provides software-as-a-service (SaaS) products that deliver artificial intelligence (AI)-guided customer and employee service solutions. It has a unified Customer Relationship Management (CRM) platform that encompasses support, sales, and marketing. Its customer service (CS) includes Freshworks Customer Service Suite, Freshdesk, Freshcaller, and Freshsuccess. Its messaging/chat product offerings include Freshchat. Its sales and marketing product offerings include Freshsales, Freshmarketer, and Freshsales Suite. Its information technology (IT) and employee service management (ITSM) product offerings include Freshservice and Freshservice for Business Teams. The Company’s Neo platform is the AI-powered, enterprise-grade foundation for all Freshworks products, which include an AI engine, a Developer platform, the Freshworks Marketplace, analytics service and unified customer experience services.
- Revenue in USD (TTM)685.96m
- Net income in USD-101.55m
- Incorporated2010
- Employees4.90k
- LocationFreshworks Inc2950 S. Delaware St., Suite 201SAN MATEO 94403United StatesUSA
- Phone+1 (650) 513-0514
- Fax+1 (302) 645-1280
- Websitehttps://www.freshworks.com/
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Peer analysis
Key Information
- Key Information
- Stock Performance
- Per Share Data
- Efficiency
- Management Effectiveness
- Profitability
- Financial Strength
- Growth Rates
| Company | Revenue (TTM) | Net income (TTM) | Market cap | Employees | Price/earnings (TTM) | Price/book value (MRQ) | Price/cash flow (TTM) | Price/sales (TTM) | EPS (excl. extraordinary items, TTM) | EPS (incl. extraordinary items, TTM) | Revenue per share (TTM) | Book value per share (MRQ) | Asset turnover (TTM) | Inventory turnover (TTM) | Receivables turnover (TTM) | Revenues per employee (TTM) | Return on avg assets (TTM) | Return on avg assets (5 yr avg) | Return on investment (TTM) | Return on investment (5 yr avg) | Gross margin (TTM) | Gross margin (5 yr avg) | Net profit margin (TTM) | Net Profit margin (5 yr avg) | Quick ratio (MRQ) | Interest coverage (TTM) | Total debt to capital (MRQ) | Payout ratio (5 yr avg) | Revenue (YOY change %) | Revenue (5 yr growth rate) | Net income (YOY change %) | Net income (5 yr growth rate) | Capital expenditure (5 yr growth rate) | Dividend (5 yr growth rate) |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| IAC Inc | 3.88bn | -13.17m | 4.11bn | 9.50k | -- | 0.7147 | 11.30 | 1.06 | -0.6469 | -0.6469 | 44.73 | 66.77 | 0.3904 | -- | 7.77 | 407,995.80 | -0.0734 | 0.0572 | -0.0882 | 0.0698 | 71.56 | 68.56 | -0.1881 | 0.1374 | -- | -- | 0.236 | 0.00 | -16.62 | 11.50 | 122.67 | 1.51 | 20.92 | -- |
| C3.ai Inc | 325.43m | -278.17m | 4.11bn | 891.00 | -- | 4.67 | -- | 12.63 | -2.29 | -2.29 | 2.67 | 6.93 | 0.3032 | -- | 2.48 | 365,244.70 | -25.91 | -19.55 | -29.00 | -22.58 | 58.44 | 68.77 | -85.48 | -73.99 | -- | -- | 0.00 | -- | 16.41 | 27.66 | -4.04 | -- | 32.68 | -- |
| Cellebrite DI Ltd | 385.17m | -316.92m | 4.15bn | 1.01k | -- | 13.90 | -- | 10.76 | -1.55 | -1.55 | 1.93 | 1.37 | 0.6964 | 5.72 | 4.40 | 382,110.10 | -57.30 | -- | -104.52 | -- | 84.45 | -- | -82.28 | -- | 1.80 | 0.1549 | 0.00 | -- | 20.12 | -- | -169.85 | -- | -- | -- |
| Blackbaud Inc | 1.15bn | 52.99m | 4.21bn | 3.00k | 82.03 | 7.76 | 23.86 | 3.67 | 1.01 | 1.01 | 21.45 | 10.70 | 0.4413 | -- | 10.79 | 382,758.00 | 2.04 | -0.1489 | 3.21 | -0.2639 | 55.21 | 53.16 | 4.61 | -0.3724 | -- | 3.87 | 0.6477 | -- | 4.47 | 5.43 | 104.01 | -47.32 | 4.14 | -- |
| Global Business Travel Group Inc | 2.38bn | -169.00m | 4.23bn | 19.00k | -- | 3.83 | 201.20 | 1.77 | -0.3669 | -0.3669 | 5.13 | 2.34 | 0.624 | -- | 3.09 | 125,315.80 | -4.35 | -- | -5.72 | -- | 59.39 | -- | -6.97 | -- | -- | 1.09 | 0.5558 | -- | 23.72 | -- | -152.00 | -- | -- | -- |
| Alight Inc | 2.61bn | -329.00m | 4.23bn | 18.00k | -- | 0.9737 | 70.57 | 1.62 | -0.6349 | -0.6322 | 4.93 | 7.96 | 0.2747 | -- | 4.35 | 145,111.10 | -3.56 | -- | -4.34 | -- | 34.15 | 32.71 | -12.98 | -3.99 | -- | 0.8395 | 0.3249 | -- | 8.88 | 7.48 | -456.45 | -- | 14.87 | -- |
| Intapp Inc | 447.75m | -21.22m | 4.52bn | 1.24k | -- | 10.20 | -- | 10.09 | -0.2934 | -0.2934 | 6.12 | 5.72 | 0.6585 | -- | 5.66 | 362,553.00 | -3.12 | -11.71 | -5.04 | -19.06 | 72.30 | 67.07 | -4.74 | -20.19 | -- | -- | 0.00 | -- | 22.70 | 24.62 | 53.88 | -- | 15.57 | -- |
| Freshworks Inc | 685.96m | -101.55m | 4.63bn | 4.90k | -- | 4.07 | -- | 6.75 | -0.3397 | -0.3397 | 2.29 | 3.75 | 0.4583 | -- | 7.64 | 139,991.80 | -6.79 | -- | -8.79 | -- | 83.84 | -- | -14.80 | -- | -- | -- | 0.00 | -- | 19.77 | -- | 40.79 | -- | -- | -- |
| nCino Inc | 506.13m | -29.24m | 4.63bn | 1.65k | -- | 4.30 | 307.48 | 9.15 | -0.2567 | -0.2567 | 4.44 | 9.32 | 0.3735 | -- | 5.66 | 306,185.70 | -2.15 | -6.34 | -2.55 | -7.67 | 60.03 | 58.42 | -5.75 | -17.62 | -- | -7.11 | 0.0797 | -- | 16.71 | 39.09 | 58.78 | -- | -13.44 | -- |
| Box Inc | 1.06bn | 115.60m | 4.75bn | 2.53k | 42.07 | -- | 25.77 | 4.49 | 0.7884 | 0.7884 | 7.19 | 0.3753 | 0.9677 | -- | 6.18 | 418,621.30 | 13.49 | -1.25 | 29.27 | -2.76 | 76.80 | 72.47 | 13.94 | -1.68 | -- | -- | 0.8737 | -- | 4.73 | 11.27 | 1,057.31 | -- | 0.933 | -- |
| WeRide Inc (ADR) | 50.96m | -290.88m | 4.86bn | 2.23k | -- | -- | -- | 95.33 | -1.07 | -1.07 | 0.1878 | -1.87 | -- | -- | -- | -- | -- | -- | -- | -- | 41.78 | -- | -570.77 | -- | 12.89 | -- | -- | -- | -23.83 | -- | -52.63 | -- | -- | -- |
| Tenable Holdings Inc | 877.60m | -59.82m | 4.90bn | 2.00k | -- | 12.10 | -- | 5.59 | -0.5079 | -0.5079 | 7.44 | 3.37 | 0.5556 | -- | 4.72 | 439,017.50 | -3.79 | -7.22 | -6.29 | -13.12 | 77.55 | 79.31 | -6.82 | -12.74 | -- | -1.40 | 0.4708 | -- | 16.91 | 24.47 | 15.11 | -- | 8.84 | -- |
| Workiva Inc | 705.44m | -50.42m | 5.11bn | 2.53k | -- | -- | -- | 7.24 | -0.9136 | -0.9136 | 12.82 | -0.9176 | 0.5756 | -- | 5.96 | 279,273.20 | -4.11 | -9.57 | -6.84 | -19.87 | 76.72 | 75.09 | -7.15 | -15.57 | -- | -- | 1.07 | -- | 17.13 | 20.86 | -40.22 | -- | 11.43 | -- |
| Sportradar Group AG | 1.11bn | 62.15m | 5.22bn | 4.38k | 91.85 | 5.43 | 14.96 | 4.70 | 0.1905 | 0.1895 | 3.53 | 3.22 | 0.5733 | -- | 7.38 | 253,067.70 | 3.17 | -- | 3.87 | -- | 73.72 | -- | 5.52 | -- | -- | 3.07 | 0.049 | -- | 20.19 | -- | 225.09 | -- | -- | -- |
| Waystar Holding Corp | 906.14m | -52.62m | 5.32bn | 1.40k | -- | 1.74 | 37.80 | 5.87 | -0.3587 | -0.3587 | 5.64 | 17.74 | 0.1981 | -- | 7.24 | 647,244.30 | -1.15 | -- | -1.18 | -- | 66.52 | -- | -5.81 | -- | -- | 0.7009 | 0.29 | -- | 12.22 | -- | -16.59 | -- | -- | -- |
| Zeta Global Holdings Corp | 901.40m | -120.29m | 5.44bn | 1.78k | -- | 11.22 | -- | 6.03 | -0.6965 | -0.6965 | 5.14 | 2.06 | 1.31 | -- | 5.24 | 505,553.00 | -17.43 | -- | -23.43 | -- | 60.26 | -- | -13.34 | -- | -- | -10.28 | 0.2923 | -- | 23.31 | -- | 32.86 | -- | -- | -- |
Data as of Nov 21 2024. Currency figures normalised to Freshworks Inc's reporting currency: US Dollar USD
34.95%Per cent of shares held by top holders
| Holder | Shares | % Held |
|---|---|---|
| The Vanguard Group, Inc.as of 30 Sep 2024 | 23.14m | 10.39% |
| BlackRock Fund Advisorsas of 30 Sep 2024 | 14.55m | 6.53% |
| Ward Ferry Management Ltd.as of 30 Sep 2024 | 10.02m | 4.50% |
| AllianceBernstein LPas of 30 Sep 2024 | 7.09m | 3.18% |
| SSgA Funds Management, Inc.as of 30 Sep 2024 | 4.73m | 2.12% |
| Geode Capital Management LLCas of 30 Sep 2024 | 4.59m | 2.06% |
| JPMorgan Investment Management, Inc.as of 30 Sep 2024 | 4.02m | 1.80% |
| Morgan Stanley & Co. LLCas of 30 Sep 2024 | 3.87m | 1.74% |
| Renaissance Technologies LLCas of 30 Sep 2024 | 3.14m | 1.41% |
| Franklin Advisers, Inc.as of 30 Sep 2024 | 2.71m | 1.22% |
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Data from 30 Sep 2024 - 30 Sep 2024Source: FactSet Research Systems Inc.
